Exchange Provisioning task terminates with fatal error 41129 when an AD group, DL OR OU has been deleted from AD database.
Article ID: 100033590
Updated On:
Description
Error Message
Following lines can be seen in the d-trace of process 'EvExchangePolicySyncTask'EV-H {ExchangePolicySynchronization.LaunchWorkerThreads} Leaving
EV-H {ExchangePolicySynchronization.RunSynchronization} Processing provisioning group [PG1]/[MyDomain\evgroup1]
EV-M {ExchangePolicySynchronization.ProcessGroup} Processing group object [S-1-5-21-1172016134-563012832-4166585882-1154]
EV-H {ExchangePolicySynchronization.GetADObjectFromSID} Entering EV:M DirectoryHelper::SidStringToFQDN() - Calling CrackDsName() with SID to FQDN EV:M DirectoryHelper::CrackDsName() - DC = [DC.Mydomain.local], NameToCrack = [S-1-5-21-1172016134-563012832-4166585882-1154]
EV:M DirectoryHelper::CrackDsName() - Calling DsBind()
EV:M DirectoryHelper::CrackDsName() - Calling DsCrackNames()
EV:M DirectoryHelper::CrackDsName() - DsCrackNames() returned a failed name ([2])
EV:M DirectoryHelper::CrackDsName() - Method failed with error [2]
EV-H {ExchangePolicySynchronization.HandleFatalException} Fatal exception raised while processing provisioning group [PG1] / [EV10\evgroup1] - Unable to get AD path for SID [S-1-5-21-1172016134-563012832-4166585882-1154] - HRESULT [80070002]. Stack trace: at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.GetADObject FromSID(String objSID)| at
KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.ProcessGroup(PolicyTargetInfo targetInfo, Boolean& bMbxsReturned)| at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.RunSynchronization(ExchangePolicySyncTaskEntry taskEntry, CheckControlEventsDelegate checkControlEvents, Boolean reportMode)
EV~E |Event ID: 41129 The Exchange mailbox provisioning task failed to read required information from Active Directory. The task has stopped. Ensure that the Active Directory server is operational and the account the task is using to log on has read access to the required objects. Then run the task again.|Task: Exchange Provisioning Task for MYDomain.LOCAL|Domain: MyDomain.LOCAL|Provisioning group: PG1|Group member: MYdomain\evgroup1|AD server: GC://dc.mydomain.local|Error: Unable to get AD path for SID [S-1-5-21-1172016134-563012832-4166585882-1154] - HRESULT [80070002]
Workaround:-
Delete AD group from the properties of provisioning group that is deleted from Active directory.
Resolution
This issue has been addressed in the following release:
Enterprise Vault 12.1.2 Release
http://www.veritas.com/docs/000125196
Issue/Introduction
A group, DL OR OU object that is deleted from Active directory database but added in Exchange provisioning group may generate fatal error 41129 during provisioning task run. Remaining AD object (OR /s) will not be provision those are ranked after a affected group, DL and OU objects.
Additional Information
ETrack: 3907675
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