NA

In the interest of performance, the VAC does not retrieve the values of every setting from the database each time the dialog box is opened.

This is a display issue that only affects the dialog box and not the behavior of the archiving task. If the user manually refreshes the Policies node of the VAC, the correct setting for the Archiving Strategy will be retrieved from the database and the dialog will again display the correct setting. The archiving tasks will always use the setting as recorded in the database.


Enterprise Vault has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s).

There are currently no plans to address this issue by way of a cumulative hotfix or service pack in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time, but is not scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Sales representative or the Sales group to discuss these concerns.  For information on how to contact Sales, please see https://supportenterprisevault.cloud.com.

In the Vault Administration Console (VAC), if a user opens an Exchange Mailbox Policy to the Archiving Rules page and changes the selection in the Archiving Strategy dropdown menu, then clicks Cancel, and then opens the page again, the change that he made persists in the dropdown menu.

ETrack: 3908741