Error Message

Client Trace will show the following:

 22/03/2017 12:51:41.866[6136][L]: CInternetSendDataBase::ReadResponseBody22/03/2017 12:51:41.866[6136][M]: Body is

Dtrace of StorageOnlineOpns and w3wp will show the following:

(StorageOnlineOpns) <21880> EV:M CSlotManager::ReaffirmSlot - slot 'd68ae0d0-202a-41e3-8198-a6ada280f055' for archive 'XXXXXXXXXXX' has been denied a Full Sync slot. No Full Sync slots remain7493

(StorageOnlineOpns) <21880> EV:M CSlotManager::TraceSlotManagerStats - SlotManager stats: current slots available: 441, current full sync slots available: 0, total slots: 500, total slots allocated this session: 21793, total slots released this session: 21734, total slots reaffirmed this session: 62278, total slots forcibly expired this session: 24, total slots requested but denied this session: 0, total slots promoted to Full Sync this session: 2042, total slots denied promotion to Full Sync this session:

(StorageOnlineOpns) <21880> EV:H {CJournalAccessor::GetSyncPoint:#113} _com_error exception: [Failed to upgrade slot to Full Sync status For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.1.0&build=11.0.1.3706&error=V-437-28934 (0x80047106)]

(StorageOnlineOpns) <21880> EV:H {CJournalAccessor::GetSyncPoint} (Exit) Status: [Failed to upgrade slot to Full Sync status For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.1.0&build=11.0.1.3706&error=V-437-28934 (0x80047106)]

(StorageOnlineOpns) <21880> EV:L {CEVAutoThreadModuleT::Unlock:#787} New lock count 27497 08:50:30.990 [2920] (w3wp) <21580> EV:L CAuthHelper::Reset Cancel registration? True CancelId: 345930807498

(w3wp) <21580> EV:H {CAutoJournalAccessor::GetSyncPoint:#104} _com_error exception: [Failed to upgrade slot to Full Sync status For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.1.0&build=11.0.1.3706&error=V-437-28934 (0x80047106)]

Retrying the reset at a later time will succeed when there are available Full Sync slots.  It is possible to increase the Full Sync slot count, if this is desired, please contact Veritas Enterprise Technical Support for Enterprise Vault.