Error Message

The page "Case Home > Processing > Processing Status" indicates that an error occurred:

An error similar to the following is reported in the post-processing job log file:

ERROR:directory 'D:\CW\V811\data\esadb\dataStore_case_a82593ltoi_03349759\consolidation\LFPATOLFEW' does not exist
Completed abnormally: Post-Processing : Post-Processing

The following exception is reported in the Clearwell server log file:

017-03-24 11:35:33,970 WARN [esa.jobmanager.JobManager] (exception-thpool.jobmanager.0.471.1.5.130.1490094768263266327:) job
1.5.130.1490094768263266327 failed with exception
java.lang.RuntimeException: java.util.concurrent.ExecutionException: com.teneo.esa.consolidationframework.merge.MergeException: [#570005]
[com.teneo.esa.production.common.ProductionSSBMMergeHook] MergeHook execution failed during [MERGE] phase due to [java.lang.Exception:
com.teneo.esa.asyncqueryengine.client.exception.QueryEngineRuntimeException: [#41025] QueryEngine error; directory
'D:\CW\V811\data\esadb\dataStore_case_a82593ltoi_03349759\consolidation\LFPATOLFEW' does not exist ]
   at com.teneo.esa.common.core.PostProcessingTask.cwRun(PostProcessingTask.java:131)
   at com.teneo.esa.common.core.PostProcessingTask.run(PostProcessingTask.java:419)
   at com.teneo.esa.system.scheduler.ScheduledJobDescriptor$ScheduleJob.run(ScheduledJobDescriptor.java:75)
...

There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.  However, the issue has been addressed in the revision of the product specified at the end of this article. 
 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.

Resolved in eDiscovery versions 8.1.1 CHF10, 8.2.6, 8.3.2 and above.