Error Message

Error when clicking on a blank result:

HTTP Error 500.0 - Error 5 Invalid procedure call or argument
The page cannot be displayed because an internal server error has occurred.
 

A Dtrace of the EVIndexQueryServer process will show the following lines that should be identical with any other working scenarios. 

EV-M  {VelocitySearch} Calling Velocity.CollectionBrokerSearch for collection 1A2A5D65F049883458CD19D1B539BEDB0_1442
EV-L  {IndexingWCFProxy`1} Calling CollectionBrokerSearch
EV-L  {IndexingWCFProxy`1} TraceTimer [2613ms] Called CollectionBrokerSearch
EV-M  {VelocitySearch} TraceTimer [2613ms] Velocity.CollectionBrokerSearch returned for collection 1A2A5D65F049883458CD19D1B539BEDB0_1442.

For more information about Dtrace, please refer 100038975

The search engine result shows a document score but EV Indexed attributes are not returned.

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Whereas for any working search criteria, the search engine result should show an Indexed attribute along with a document score value.

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16334422
User1
RE: Email Subject
IPM.Document.Outlook.File.eml.15
2017-02-08T22:54:56Z
EML
2
147759027DD116C4C8257E3BA66E9E94C1110000EVserver.domain.local



For more information about search result logging, please refer to 100039317

Run the Enterprise Vault Index -Verify task in complete mode that will report affected items. Example report snippet from a test lab environment:-

15007258 201702015953132~201701311747000000~Z~80B64933E960317F787EA621F3275AE1 N/A             https://evserver.domain.localt/EnterpriseVault/download.asp?VaultID=1A2A5D65F049883458CD19D1B539BEDB01110000EVerver.domain.local&SavesetID=201702015953132~201701311747000000~Z~80B64933E960317F787EA621F3275AE1&Request=NativeItem                    No index entry for this document

5016648 indexed items
184951 missing items

Run Enterprise Vault Index-Synchronization to fix missing index entries.

Note: Index synchronization will fix only 20 K items in a single attempt. If there exists a higher number of missing items, it is preferred to run an index rebuild operation. Please refer 100013358

Clicking on a blank result may generate error 503