SMTP Archiving - Event id 41602, The email fileeml did not contain any recipients. Enterprise Vault is unable to delete the file.
Article ID: 100034193
Updated On:
Description
Error Message
Event id 41602, The email fileeml did not contain any recipients. Enterprise Vault is unable to delete the file. The email file 1489563262.10296.841146.eml did not contain any recipients. Enterprise Vault is unable to delete the file. Error: The process cannot access the file because it is being used by another process.Cause
Another process on the system is causing a conflict during the time of deletion.
Resolution
No negative impact has been noted when this Event occurs and the related items are processed normally.
It is therefore recommended to configure Event Suppression as per Registry documentation.
It is therefore recommended to configure Event Suppression as per Registry documentation.
Issue/Introduction
"Event id 41602, The email fileeml did not contain any recipients. Enterprise Vault is unable to delete the file." is logged periodically when using SMTP archiving with Enterprise Vault.
Additional Information
JIRA: CFT-337
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