Deleting FSA Placeholders hosted on NetApp C-Mode Vservers does not delete the associated content in the Archive when DoD is enabled.
Article ID: 100034210
Updated On:
Description
Deletion of Placeholders with DoD configuration against a C-Mode target does not delete the item from the Archive.
Cause
When the deletion is performed by Windows clients using Operating System versions higher than Windows 7, the user I/O operation is passed as SMB_OPEN and intercepted in a way that does not trigger the DoD processing.
OR
When Opportunistic Locking is disabled on a NetApp C-Mode share, Delete-On-Delete will fail with error 0x80070003 (Path Not Found).
If the deletion is performed by Windows client systems running Windows 7, or earlier versions, the I/O operation is correctly passed as SMB_DEL, triggering the deletion of the associated content from the Archive. This is also the case when the deletion is performed from non-Windows clients, such as Linux based platforms.
Note: This issue is only applicable to FSA Placeholders hosted on NetApp C-Mode Vservers. With NetApp filers and vfilers running in 7-Mode, the DoD processing works as expected regardless of the client.
Resolution
This issue has been addressed in the following releases
Enterprise Vault 12.2.2
Enterprise Vault 12.3
Issue/Introduction
Deletion of Placeholders with DoD configuration against a C-Mode target does not delete the item from the Archive.
Additional Information
JIRA: CFT-172 JIRA: CFT-462 JIRA: CFT-659 JIRA: CFT-679
