eDiscovery license update stuck showing uploadlicense.json prompt
Article ID: 100034253
Updated On:
Description
Error Message
"Do you want to open or save uploadlicense.json"Cause
Due to security updates, the behavior of Internet Explorer does not understand the sfl extension.
Resolution
Workaround:
Place the new SLF file into D:\CW\V9x\license\current folder and restart the eDiscovery services.
Issue/Introduction
Customer will get a prompt during updating their SFL license file. The screen will be stuck on Please Wait... Uploading your license... and there will be a prompt at the bottom. Please see screenshot below:
Additional Information
JIRA: ESA-47979
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