eDP SharePoint Collection, Browse and Add... feature returns the error 'Unauthorized'

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Article ID: 100034282

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Updated On:

Description

Error Message

<< Server Log Snippet >>

(RED indicates the URL being browsed)
INFO [sharepoint.soap.SharePointSOAPWSProxyCreator] (http-bio-80-exec-21-superuser CaseName:[] UserName:[superuser-1599793241] getSoapWSProxy method called for baseUrl: http://management.veritaslab.lab/policies/HumanResources/, serviceUrl: http://management.veritaslab.lab/policies/HumanResources/_vti_bin/UserGroup.asmx, username: cwlab\SourceAccountName


<< Server.log >>

(Previous versions)
Caused by: org.apache.cxf.transport.http.HTTPException: HTTP response '401:
 Unauthorized' when communicating with http://


(New logging)
Permissions of User cwlab\SourceAccountName :: Type="Guest"/>


 

Cause

SharePoint uses Role Based permissions.
In SharePoint, access to websites, lists, folders, and list items is controlled through a role-based membership system by which users are assigned to roles that authorize their access to SharePoint objects.
There are four default Role Base Permission groups: 'Full Control', 'Read', Contribute' and 'Limited Access'.

Resolution

Assign the Source Account to the 'Full Control' or 'Contribute' role-based membership.

Note:  New logging example of a correct role-based membership Permissions of User cwlab\SourceAccountName ::

Note: New logging is included in the following versions:
 8.1.1 CHF10
 8.2 CHF6
 8.3 CHF2
 9.0

Issue/Introduction

Using the Browse and Add... feature returns a pop-up error 'Unauthorized'

(Previous version pop-up message) There was an error connecting/authenticating with the configured source
(New message) There was an error connecting/authenticating with the configured source - possible reason might be insufficient user privileges. Please check server logs.

Additional Information

JIRA: CFT-104 JIRA: CFT-478 JIRA: CFT-479 JIRA: CFT-480