Enterprise Vault File System Archiving(FSA) Task cannot complete archiving process: Exception from HRESULT: 0x80040E14

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Article ID: 100034349

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Description

Error Message

**** Enterprise Vault File System Archiving Report

5/30/2017 1:00:12 AM \\fileserver.mydomain.com\D$\Share\Folder1\Doc12345.DOC 1048576 Default FSA Volume Policy 6 months ARCHIVE *** Error *** - Exception from HRESULT: 0x80040E14

**** Enterprise Vault Event Viewer Log

Log Name:      Veritas Enterprise Vault
Source:        Enterprise Vault
Event ID:      13361 / V-437-13361
Task Category: Storage
Level:         Error
Description:
An error was detected while accessing the Vault Database 'EVVSVaultStore01' (Internal Reference: {CADODataAccess::ExecuteSQLCommand} [.\ADODataAccess.cpp, lines {1317,1319,1338,1356}, built Nov 19 15:44:06 2014]);

Message: Could not allocate space for object [Table/Index] in database 'EVVSVaultStore01' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

Cause

Enterprise Vault FSA Task report error code 0x80040E14 translates to DB_E_ERRORSINCOMMAND. This issue might be caused by the following reasons:
  • SQL Server is running out of space in the disk where the database files or transaction logs are located.
  • An Enterprise Vault Database setting was configured by a DBA that could cause a limitation either at the database files level or transaction logs.

Resolution

  • Confirm with the DBA that all disks on the SQL Server have enough space allocated to the Enterprise Vault databases.
  • By default, Enterprise Vault Databases do not have a maximum size limitation for any database file. Follow these steps to confirm if a maximum size has been configured for any Enterprise Vault database:
    1. Open SQL Management Studio and expand Databases.
    2. Identify the Enterprise Vault databases (Directory, Vault Stores Group, and Vault Store databases).
    3. Right click on each database and click on Properties.
    4. Under Select a page, click on Files.
    5. Under Database files, confirm if there is a maximum size limitation configured (Autogrowth / Maxsize column). If a maximum size has been configured, remove the limitation on all database files and click OK.
    6. Re-run the Enterprise Vault FSA archiving task.

Issue/Introduction

An Enterprise Vault File System Archiving (FSA) Task cannot complete the archiving process. Some FSA volumes can be archived, where others might fail to archive. The FSA Task report shows error code 0x80040E14.
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