Description

Veritas Quick Assist (VQA) collects technical diagnostic data for many Veritas products.  Scans can be run against Enterprise Vault version 9.0.4 and above for common issues as well as installation requirements. The tool identifies issues in the environment and provides actionable solutions.

• Overview of the Information tab
• Server Summary
• Installed Veritas Products
• Enterprise Vault Summary
  
   

Overview of theInformationtab

1. Once a Scan has completed, choose the Information tab at the top of the application.
    

2. The information can be filtered by product with the Installed Products toggle option.

Server Summary

This section of the report provides information about the physical server.

The report includes: Date of collection, Domain, Server Specifications, Operating System Information, Networking Information, Available Storage and Pagefile status.
 

Installed Veritas Products

This section reports each of the Installed Veritas Products along with the version number.
 

Enterprise Vault Summary

This section provides an example of information specific to the Enterprise Vault installation.

Key information is presented in four sections:
 

1. Enterprise Vault Summary: Includes application version, hotfix version, install path, SQL Server, etc...
2. Component Information: Provides a listing of installed components, such as Administration Console, Outlook Add-In, Vault Services, etc...
   
    
   
    
3. Service Status Information: Illustrates the status of each Enterprise Vault service at the time of the scan.
   
   
   
    
4. License Information:  Listing of each Enterprise Vault component and it's license status.