What does the waiting status of a task in the Indexing Monitoring tool mean?
Article ID: 100037879
Updated On:
Description
Description
A task in the Waiting state requires users attention to analyse the problem and issue further instructions as to how to the task should proceed further to complete processing. The below table lists each type of the task and why it may be in a waiting state,
|
Task Type
|
Reason
|
|
Rebuild
Upgrade
|
If the “Ignore items that cannot be indexed” option is not marked while creating the task, then the task would go into waiting state when it encounters an error and cannot proceed until further instructions are provided.
For example, an error occurs when items cannot be retrieved from the storage or items cannot be indexed.
Launch the Index Monitoring Tool, right click on the task or subtask in Waiting state and select the option “Process waiting subtasks”.
Then you have two options to choose –
“Retry the failed items and continue”, to retry once and complete processing even if errors continue to occur
Or
“Retry the failed items and wait again if there are still errors”, to retry and wait if errors continue to occur.
|
|
Change Location
|
If the “The index folders have been copied to the new location” option is not marked while creating the task, then the task would be in the waiting state until the administrator manually copies the index files from the old location to the new location.
Once files have been copied to the new location, launch the Index Monitoring Tool, right click on the task and select the option “I have copied the files”.
|
|
Verify
Synchronise
|
These tasks do not go into waiting state.
|
IMPORTANT: Do not edit this content in Information Manager
Internal Notes
The content of this document is referenced in the Enterprise Vault 10.0 Indexing Key Topics. Do not make changes to this article. If you would like changes to be made to this content, use the Information Manager feedback feature. Alternatively, you can send an e-mail to the owner or the Enterprise Vault Knowledge Management team DL-CS-KM
Issue/Introduction
What does the waiting status of a task in the Indexing Monitoring tool mean?
Was this article helpful?
Yes
No
Powered by
