Description

The eDiscovery Platform has the functionality to print a document to PDF from the Analysis & Review module. In order to troubleshoot issue, sometimes it may help to try and convert the document manually to PDF using the underlying command line utility called PXSimple.

Use the following steps to perform a manual document conversion to PDF using PxSimple:

1. Create a temporary folder in which to place the test document(s) and the output PDF.
2. If the source document is an email attachment contained in a PST, download it to the temporary folder from Analysis & Review.
3. If the source document is an email, perform a MetaData export and check the box to include 'messages in native format and native loose files' and copy it to the temporary folder.
4. Open a cmd prompt in the temporary folder and run the following command:
   D:\CW\\exe\filefilter\Pxsimple.exe "" "" D:\CW\\exe\filefilter\px_netit.cfg
   Where: 
   = Test document, including extension.
   = Output file name, including PDF extension.
   Note:  The path to the px_netit.cfg file must be the full path.