Troubleshooting event 8390 Errors in Enterprise Vault
Article ID: 100038198
Updated On:
Description
Description
To troubleshoot Event ID 8390 errors within Enterprise Vault (EV), use the table below to locate your specific error message and the information on how to resolve the error.
Examples of the unique error message that can be displayed include:
- RPC Server Unavailable
- Hierarchy Inversion
- Unspecified Error
- General Access Denied
- SQL Database Deadlock
- Privileges Referenced Assigned Caller
- Ran Out Memory
- Synchronization Fail
- Unspecified Error
- Exchange Provisioning Task Failure
- Name Directory Machine Cannot be Blank
- Operation Identifier not Valid
- Migrator Server
- The specified module could not be found
- The procedure number is out of range
- Not enough server storage is available to process this command
- A server error has occured
Match the unique error message displayed in the second sentence of the description to the article in the table below.
For example:
Description: The EnterpriseVault.DirectoryConnection object reported an error.
The RPC Server is Unavailable
V-437-8390
| Event 8390 Description | Article |
| The RPC server is unavailable - 0x800706ba | 000087778 |
| An attempt was made to move an ArchiveFolder beneath itself (hierarchy inversion) - 0xC0041BF0 | 000082706 |
| Unspecified Error - 0x80004005 | 000087828 |
| General Access Denied Error - EV Microsoft Exchange | 000087742 |
| General Access Denied Error - Discovery Accelerator | 000011627 |
| Access is Denied - EV SharePoint | 000020751 |
| The SQL database server detected a deadlock while accessing the Vault Database | 000087808 |
| Not All Privileges Referenced are Assigned to the Caller | 000087854 |
| The error code was 0x80040e14 CDirectoryConnectionObject::UpdateIndexLocationBackUpMode | 000087856 |
| Error [0x80040e14] {CDirectoryConnectionObject::GetArchiveOrArchiveFolderSecurity} | 000076583 |
| The specified module could not be found. Internal references: Error [0x8007007e] - Accelerator Searches fails with Enterprise Vault API | 000085256 |
| The procedure number is out of range. Internal references: Error [0x800706d1] {CDirectoryConnectionObject::EnumIndexVolumeSetsByArchiveEx} | 000016810 |
| Not enough storage is available to process this command | 000037110 |
| Unspecified error - Server error has occurred when manually archiving | 000086311 |
IMPORTANT: Do not edit this content in Information Manager
Internal Notes
The content of this document is referenced in Veritas Quick Assist. Do not make changes to this article. If you would like changes to be made to this content, use the Information Manager feedback feature. Alternatively, you can send an e-mail to the owner or the Enterprise Vault Knowledge Management team DL-CS-KM.
The RPC Server is Unavailable - 0x800706ba (internal) - TECH167926
Type Mismatch - XML Error (internal) - TECH48514
Unable to Create Group or Partition - 0x80040e2f (internal) - TECH181637
The Name of the Directory Machine Cannot be Blank (internal) - TECH63099
Event ID 13360 8453 8390 and 6651 Insert of NULL into database (internal) - TECH162999
Event ID 8390 "The stub received bad data 0x800706f7" (Internal) - TECH207627
Issue/Introduction
