Description

There are instances where the Office Mail App URL needs to be updated.  




The Office Mail App utilizes the  EnterpriseVaultDirectory - ComputerEntry table - ComputerName column  field to build the OMA URL it uses to connect to Enterprise Vault.




The Office Mail App URL is stored in a manifest file within exchange at the time of the execution of the New-App command. 
To confirm the current URL that the Office Mail App (OMA) uses, the Get-App command can be executed in the Exchange Management Shell. 



To update the Office Mail App URL:

1. The EnterpriseVaultDirectory - ComputerEntry table - ComputerName column  must be updated to reflect the new desired name. 
Note: Care must be taken when modifying the ComputerName column, especially when Enterprise Vault shortcuts (placeholders) are used. See Related Articles for additional information. 

2. The Office Mail App must be removed from Exchange, (Remove-App)


Note: -mailbox: where mailbox is the name of the mailbox from which you want to remove the Office Mail App. 

or 


Note: -OrganizationApp signifies removing Office Mail App at the org level. 

3. Execute the New-App command at either the org level or per mailbox level to redeploy Office Mail App. The Get-App command can be executed once more to confirm the change.  See Related Articles for additional information. 



or

How to change the Office Mail App (OMA) URL