How to change the Legal Hold confirmation message text

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Article ID: 100039074

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Description

Description

The default legal hold templates verbiage provided by eDiscovery Platform(eDP) can be changed to suit the needs of the particular environment.  These are the steps required:
  1. Browse to this folder:
D:\CW\Vxxx\config\templates\icp\holds
  1. Edit any of the following 6 files:
escalationCustodianEmail.html
escalationITEmail.html
initialCustodianEmail.html
initialITEmail.html
reminderCustodianEmail.html
reminderITEmail.html
  1. Change the verbiage to meet the required needs.
  2. Restart the eDP services.
  3. The next email sent will have the updated verbiage.

Issue/Introduction

How to change the Legal Hold confirmation message text