Move Archive job fails on items during Step 1 - Error: CM API error code: 0x80040306

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Article ID: 100041454

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Resolution

1. Confirm that the archive in question is structured:

SELECT archivename,
       structured
FROM   archiveview
WHERE  vaultentryid = 'Insert archive id here'

Note: If the archive is structured rebuild the index volume(s) for the archive in question

2. Walk through article 100017671:

Converting archives from unstructured to structured in Enterprise Vault (EV) 6.0 Service Pack 1 (SP1) and later 

Note: If the above does not allow the Move Archive Job to move forward stop archiving the mailbox in question, create a new archive, export the source archive to pst, and import the pst into the destination archive

 

Issue/Introduction

1. Confirm that the archive in question is structured: SELECT archivename,
structured
FROM archiveview
WHERE vaultentryid = 'Insert archive id here'

Note: If the archive is structured rebuild the index volume(s) for the archive in question 2. Walk through article 100017671: Converting archives from unstructured to structured in Enterprise Vault (EV) 6.0 Service Pack 1 (SP1) and later Note: If the above does not allow the Move Archive Job to move forward stop archiving the mailbox in question, create a new archive, export the source archive to pst, and import the pst into the destination archive

Additional Information

ETrack: 2182801