Event ID 7116 errors during archiving run or journaling

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Article ID: 100041587

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Description

Error Message

Type: Error
Event: 7116
Source: Enterprise Vault
Category: Storage Archive
User: N/A
Computer: EVserver
Description:
Failed to access file '\\netapp\vaultstores\partition1\2011\02-02\2\06C\206C2A0DA7C4FB623FB419366A5A9DC1.DVS'.

Reason: Saveset compression failed. Error:#1 Context:#2 [0xc0041aa6]
Operation: CREATE
Reference: SDW/SUP
V-437-7116

Or

Type: Error
Event: 7116
Source: Enterprise Vault
Category: Storage Archive
User: N/A
Computer: EVServer
Description:
Failed to access file '\\netapp\vaultstores\partition1\2011\02-02\2\06C\206C2A0DA7C4FB623FB419366A5A9DC1.DVS'.

Reason: The specified network name is no longer available. [0x80070040]
Operation: CREATE
Reference: SDW/SUP

Cause

The Optimized Single Instance Storage (OSIS) mechanism reduces the footprint of physical storage required for archived items by creating and storing a unique fingerprint within a new database.  When a network outage or interruption occurs during the creation of these fingerprints, Enterprise Vault will perform a Rollback operation to prevent orphaned fingerprints in the database and during the process produce the Event error. This event can be considered more of an informational message indicating that the DVS specified is either no longer available or decompression failed for the same reason. The error is valid in that the DVS is not in the location specified as it will be removed as part of the Rollback operation.  A new DVS will be created as part of this operation, so at no time could a data loss situation occur due to this scenario.

Resolution

These errors can be safely ignored.

Issue/Introduction

During an archive run, either of the two errors below may occur if there is a network outage or interruption between the Enterprise Vault (EV) server and the vault store location.