Native export completes without processing all natives.

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Article ID: 100041653

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Updated On:

Description

Error Message

A review of the logs will yield an error similar to this:

2018-01-01 01:11:11,602 WARN  [STDERR] (RPC-thread-1 - name.servername.com:2595:2167964350049439103:) com.teneo.esa.export.pst.PSTProcessException: [#116005] Export Error  - wrapped exception - [#80000] Common Services Error : cannot create directory - \\export\cw\collections\0.6.962.1909515269\1.5.962.8201305627272675351\doe_ john\BPOS:

Cause

This is caused by the : (colon) being inserted into the path.  Colons are considered an invalid character.

Resolution

Select Single File instead of Multiple File for the export when running the next export.

Issue/Introduction

When running a natives only export, upon completion it only shows that a percentage of natives have actually finished processing (IE 10%) in the job status log.