You cannot modify items that are in a Virtual Vault other than your own
Article ID: 100042562
Updated On:
Description
Error Message
"Cannot move the items. You cannot modify items that are in a virtual vault other than your own."
"Cannot copy the items. You cannot modify items that are in a virtual vault other than your own."
Cause
Only the owner of the Vault can modify items within the Virtual Vault.
Resolution
The behavior in question is by design, items cannot be moved or copied from an exchange store to a secondary virtual vault that is not owned by the user.
Issue/Introduction
User has access to multiple archives, and cannot move or copy items from an exchange store to a secondary virtual vault.
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