Configuring ‘Safe copy check’ with ECS Storage type in a Vault Store Partition

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Article ID: 100042860

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Updated On:

Description

Error Message

If the incorrect value is used, the Event Viewer will report errors when communicating with the Storage device via the Streamer API.

The EV Admin Console will also show an error when testing the connection, reporting that the Parameter is incorrect.

Reference Article:

How to configure EMC Elastic Cloud Storage (ECS) as an Enterprise Vault Partition.
https://www.veritas.com/support/en_US/article.100039067.html

Cause

When using the 'Safe copy check' as described in the Admin Console, to receive acknowledgements via the ECS S3 API safe check, if the value '1' is used it will fail to use a valid value for the API.

Resolution

When using a Policy to convert archived files to Placeholder shortcuts, set the following:

  1. Go to the Vault Store Properties --- Safety Copies tab
  2. Select the checkbox 'Remove Original Items'
  3. Under under 'Default behaviour:' choose option 'Yes, in the original location'.
  4. Go to the Advanced tab, under List settings from: Dell EMC Elastic Cloud Storage (ECS) and set 'Safe copy check' with a value '2'

Note: The Description shown at this level suggests that to use the ECS S3 API safe check the value '1' should be used; but this information is not correct and should be ignored. The accepted values are either '0' - no check or '2' - safe check.

Issue/Introduction

The Dell EMC documentation describing the integration between ECS and Enterprise Vault states that it is not necessary to use the 'Safe copy check' as the replication within the Storage nodes is reliable.

However, where items have not yet been ingested into the Storage partition, if problems occur while processing the content in the Storage Queue (SQ) files, there is a risk of data loss.

Due to the risk, the Vault Store Partition should not be configured with the option to remove safety copies immediately after archiving.