Inconsistent data shown by ‘SMTP Message Count Report’ in SCOM
Article ID: 100043062
Updated On:
Description
Error Message
N/A
Cause
N/A
Resolution
This issue has been addressed in the following release.
Enterprise Vault 12.3.2 Release available from Downloads.
Issue/Introduction
Scenario 1: When executing ‘SMTP Message Count Report’ in SCOM for a Date range (example: 1st March 2018 to 6th March 2018) and if Performance Counter Data is not available with SCOM for any one of the date (example: 4th March 2018) then the SMTP message count report shows “There are no SMTP message counts available for the selected servers”
Scenario 2: When executing ‘SMTP Message Count Report’ in SCOM for a Date range it shows incorrect results.
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