The following event is logged Event ID: 41461 "Some savesets cannot be archived because of an inconsistency on the Storage Queue. Enterprise Vault will automatically try to recover from this problem"
Article ID: 100043222
Updated On:
Description
Error Message
Log Name: Veritas Enterprise Vault
Source: Enterprise Vault
Date: 2/26/2018 9:37:36 AM
Event ID: 41461
Task Category: Storage Queue Broker
Level: Warning
Keywords: Classic
User: N/A
Computer: uk01
Description:
Some savesets cannot be archived because of an inconsistency on the Storage Queue. Enterprise Vault will automatically try to recover from this problem.
If you see several occurrences of this event, restart the Storage service.
Enterprise Vault will try again in approximately (seconds): 30
Details:
Sequence contains more than one element
Cause
A thread of the StorageQueueBroker process encounters an exception when it encounters the same item multiple times, but with a different SID, because it can only handle a single instance of the same item in a given thread.
NOTE: The items reported in the event will get stored to the partition successfully.
Resolution
This issue has been resolved in Enterprise Vault 12.5.2 and later and 14.0 and later.
Issue/Introduction
Source: Enterprise Vault
Date: 2/26/2018 9:37:36 AM
Event ID: 41461
Task Category: Storage Queue Broker
Level: Warning
Keywords: Classic
User: N/A
Computer: uk01
Description:
Some savesets cannot be archived because of an inconsistency on the Storage Queue. Enterprise Vault will automatically try to recover from this problem.
If you see several occurrences of this event, restart the Storage service.
Enterprise Vault will try again in approximately (seconds): 30
Details:
Sequence contains more than one element
Additional Information
