eDP Enterprise Vault(EV) Tasks are slower after upgrading to V9.1.1 or 9.1.2

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Article ID: 100043507

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Updated On:

Description

Error Message

N/A

Cause

Introduced in versions 9.1.1 and 9.1.2, there is a built in delay of 3 minutes after each archive is searched.  If an archive is skipped because of the date range filter, the 3 minute delay does not apply.

The new delay is designed to allow Enterprise Vault Indexing Servers the time to unload indexes from memory so as to not overload EV's ability to service search requests.  This time delay feature will prevent the 'failed to search index server xyz' errors as well as prevents the crash of the EV server due a lack of resources.

 

Resolution

The new delay feature can be fine tuned by changing the delay value; default value is 180 seconds.
Value range from 1 to 300. (1 second to 5 minute delay between each archive searched)
esa.icp.collection.ev.EVSearcher.PauseAfterSearchInSec

 

How to change an ESA Property

Navigate to System > Support Features
Choose Property Browser
   Name of property to change: esa.icp.collection.ev.EVSearcher.PauseAfterSearchInSec
   New value (leave blank to remove): 
   Confirm change. Are you sure?* (check this box)
Click the Submit button

 

 

Issue/Introduction

eDP EV Tasks (Collection, Search and Hold) will exhibit a delay during the Search Phase if running versions 9.1.1 or 9.1.2. The designed delay could cause the task to complete in a much longer time than previous versions, when searching a large quantity of archive volumes.

Additional Information

JIRA: CFT-1786
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