'401 Unauthorized' error when eDiscovery Product attempts to collect from certain Sharepoint Sites
Article ID: 100043948
Updated On:
Description
Error Message
<< icp-remoteicpjob >>
WARN [cxf.phase.PhaseInterceptorChain] (RPC-thread-1 - eDP-App1.eDP.lab:2595:1428427797054186849:) Interceptor for {http://schemas.microsoft.com/sharepoint/soap/}WebsSoapService#{http://schemas.microsoft.com/sharepoint/soap/}GetWeb has thrown exception, unwinding now
org.apache.cxf.interceptor.Fault: Could not send Message.Caused by: org.apache.cxf.transport.http.HTTPException: HTTP response '401: Unauthorized' when communicating with http://edp-sp/TestSP/_vti_bin/Webs.asmxCause
- Permission level is not adequate for the eDP Source Account.
The eDP Source Account must be able to browse directories in order to enumerate the files and folders of the SharePoint Site being collected. The eDP Source Account must have the permission level of 'Full Control', Design, Edit or Contribute' in order to browse, enumerate and collect from the SharePoint Site.
The eDP Source Account must be able to browse directories in order to enumerate the files and folders of the SharePoint Site being collected. The eDP Source Account must have the permission level of 'Full Control', Design, Edit or Contribute' in order to browse, enumerate and collect from the SharePoint Site.
Permission levels from least restrictive to most restrictive:
Full Control
Design
Edit
Contribute
Read
Limited Access
View Only
Full Control
Design
Edit
Contribute
Read
Limited Access
View Only
Resolution
Increase the eDP Source Account permission to 'Contribute' or higher for the SharePoint Site being collected.
Issue/Introduction
'401 Unauthorized' error when attempting to collect from certain SharePoint Sites
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