Class Name shows blank for the EMC Centera tab under Retention Category properties
Article ID: 100044120
Updated On:
Description
Error Message
The Centera tab on the retention category properties will show the following error:
Cannot connect to all configured Centera devices.
Check the connections to all configured Centera devices and try again.
- Additionally the following events may be logged:
Event id: 6759
Error connecting to EMC Centera
Function call: PAI_Initialize
Status: FP_AUTHENTICATION_FAILED_ERR (-10153)
Reason: Failed to authenticate PEA data
and
Event id: 6756
Error reading Retention Category from Vault Directory
Error connecting to EMC Centera Function call: Status: () Reason: (0xc0041a67)
- Dtrace of mmc would show:
356 12:33:06.479 [16600] (mmc) <45392> EV:M CAUIRetentionCategoryCenteraPage::GetCenteraData() - GetEMCCenteraRetentionClasses hr = Error connecting to EMC Centera Function call: %1 Status: %2 (%3) Reason: %4 lNumberOfCenteraRetenClasses = 0
357 12:33:06.479 [16600] (mmc) <45392> EV:M CAUIRetentionCategoryCenteraPage::GetCenteraData() - Cannot connect to all configured Centeras
Cause
The .pea file needs to be present on all EV servers even if they do not host the storage service that writes to a centera partition.
Resolution
If absent, please copy the file from a EV server that has an up to date .pea file archiving to a centera partition to the same path on the ev server within the same site that does not have it.
If issue still persists, please create a Veritas Enterprise Vault Technical Support ticket for further investigation.
Issue/Introduction
