Error Message

N\A

This issue will occur if the preferences are set to the Restoring users mailbox in Exchange:

To resolve this issue select the drop down arrow next to the user's name in (EVS). Select Preferences => Exchange Account => then ensure that the Microsoft Exchange Server and Mailbox is configured to the target users Exchange Server and Mailbox. Then select the 'Done' button and attempt the 'Copy To' function again. 

 

When accessing (EVS) via Internet Explorer and attempting to use Copy To=> Mailbox => Current Location from another users archive to their mailbox results in the item being copied to the restoring users mailbox. This scenario is usually seen when an administrator has to restore items from a users archive to another users mailbox. In this case the administrator would usually have an account just for the purpose of restoring items from a user's archive to their mailbox and this account would have access to the users archive and the ability to write to the user's mailbox. A similar issue occurs when the restoring user attempts to use Copy To=> Mailbox => Choose Folder and then chooses the target users archive and folder.