Description

In some cases it may become necessary to have the SMTP archiving task go back and re-scan folders in the SMTP Holding folder. Resetting the SMTP checkpoint file will allow you pick which folder to start scanning from on a restart of the SMTP archiving task. 

To reset the SMTP Archiving checkpoint, perform the following:

• Stop the SMTP Archiving Task.
• On the Enterprise Vault (EV) server, browse the location of the SMTP Holding folder which can be found in the Properties of the SMTP Archiving task.
• The Data Folder in the SMTP Holding folder will contain the checkpoint file. (i.e. C:\SMTPHolding\Data\SMTP_checkpiont.xml)
• Open the SMTP_checkpoint.xml file in notepad and edit the "Folder= " 
• The Folder="13\14\45" value indicates the folder directly below the SMTP Holding folder (i.e. C:\SMTPHolding\13\14\45)
• Edit the 'Folder=' value to the desired value and save the xml file. 
  • For Example: If the current entry in the SMTP_checkpoint.xml is Folder="13\14\45" if you want to reprocess a preceding folder 02\10\22 then edit as Folder="02\10\22"
• Save the SMTP_checkpoint.xml and start the SMTP Archiving task. 
• Monitor the desired folder to ensure it gets reprocessed. 

The SMTP Archiving Task will start to process items from the updated checkpoint location until it reaches the current day's folder. 

Note:  Folder naming convention is as such:  day\hour\minute in UTC Format.