Error Message

The following pair of Events is logged for each item that EV attempts to delete:

Type :        Error
Event :        6760
Source :        Enterprise Vault
Category :    Storage Delete
Computer :    myevserver.evlab.com
Description:
Error from EMC Centera FPLibrary
Function call: FPClip::Close(true) Status: FP_OBJECTINUSE_ERR (-10207)
Reason: FPClip still in use
Pool Address: 10.11.12.13,10.11.12.14?\\EMCPEASERVER\PEASHARE\EV_Profile1.pea

Type :        Error
Event :        6469
Source :        Enterprise Vault
Category :    Storage Delete
Computer :   myevserver.evlab.com
Description:
An exception has occurred.
[Internal reference CVault/DS/e]

v-437-6760

v-437-6469

This is caused by a problem with the way the expiry process calls the Centera API.

This error appears only in environments where all of the following are true:

• EV is version 12.3.2/12.4.0 
• The EMC Centera partition is configured to use Collection (multiple savesets stored in each Clip)
• The EMC Centera partition is configured to set the Centera retention period from the EV Retention Category (i.e., on the partition's Retention tab, an option other than "Never" is selected)
• Items on the EMC Centera partition are eligible for expiry

This issue has been addressed in the following release of Enterprise Vault. 

Enterprise Vault 12.4.1