Migration from Enterprise Vault (EV) to Netbackup (NBU) is not working as expected.
Article ID: 100044863
Updated On:
Description
Error Message
4018 15:48:28.156 [28576] (StorageFileWatch) <42984> EV:H NBU Migrator: *Err* 000-486108.025 SendFile API :Failed to send file (error 00000011). Check the NBU Activity Monitor.
4019 15:48:28.171 [28576] (StorageFileWatch) <42984> EV~E Event ID: 28944 The 3rd party storage system application 'NBU Migrator' has logged the following message: |Failed to send file (error 00000011). Check the NBU Activity Monitor. |
4020 15:48:28.171 [28576] (StorageFileWatch) <42984> EV:L NBU Migrator: Inf06 000-486108.026 SendFile API :Exiting, rtn = 80004005
4021 15:48:28.171 [28576] (StorageFileWatch) <42984> EV~E Event ID: 6918 A Collector encountered an error during migration. The Collector will abandon migration for the current run. Migration attempts will continue during future runs. |Reason: Unspecified error (0x80004005) |
Cause
This issue can occur when the name of the Enterprise Vault server in the Netbackup backup policy does not match the Enterprise Vault server name listed in the Netbackup client settings on the Enterprise Vault server.
Netbackup policy settings:
Netbackup client settings:
Resolution
Ensure that the Enterprise Vault Server name displayed in the Netbackup Policy matches the name displayed in the Netbackup Client Settings by either using the fully qualified domain name in both locations or using the netbios name in both locations.
Issue/Introduction
