LDAP Automatic User Creation does not work when IWA is also enabled in eDiscovery version 9.0 and above

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Article ID: 100044893

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Updated On:

Description

Error Message

No error message is logged. In the server log, it simply shows that it hasn't gone through the new user auto-enrollment steps.

Cause

Unknown

Resolution

The work-around is to either manually create the enterprise user account or disable IWA.

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. While this issue may be resolved in a future major revision of the software at a later time, it is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.

Affected versions: 9.0, 9.1

Issue/Introduction

Configuring LDAP for automatic creation of users by setting the property esa.ldap.createUnknownUsers to a value of true does not create users when Integrated Windows Authentication (IWA) is also enabled.

Additional Information

JIRA: CFT-939