Clicking on the All Processing tab causes CPU usage to spike to 100%

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Article ID: 100045184

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Updated On:

Description

Error Message

N/A

Cause

This is caused by having a very large amount of data in the eDP case backup location.  When the tab is selected, eDP has to enumerate the entire backup folder and its contents.

Resolution

  • Move some of the archived cases from the existing backup folder to another location.
  • Move the backup location to a new folder.

Issue/Introduction

Clicking on the All Processing tab causes the eDiscovery (eDP) server CPU usage to spike to 100% for long periods of time.