Enterprise Vault Search (EVS) generates an informational warning when launching from Office Mail App (OMA).

book

Article ID: 100045523

calendar_today

Updated On:

Description

Error Message

The following pop up will appear as (EVS) is launched:

"This website is best viewed in one of the following browser:

-Microsoft Internet Explorer 8 and later

-Mozilla Firefox 16 and later

-Google Chrome 22 and later

-Apple Safari 5 and later

Some features of this website may not work correctly in other browsers. "

Note: This warning appears in Apple Safari 5 and later. 

 

Cause

This issue is due to and incorrect check on the browser type. As a result generic information is passed generating the warning. 

Resolution

Workaround: This issue can be easily worked around by simply hitting the 'Red X' in the upper right hand corner of the warning. This issue does not effect the functionality of (EVS). 

 

Veritas has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.


There are currently no plans to address this issue by way of a cumulative hotfix or service pack in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time, but is not scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see http://www.Veritas.com.

Issue/Introduction

On Mac workstations launching (EVS) via (OMA) generates and informational warning indicating that some features of the website may not work due to the browser. This issue does not occur when using Windows workstations.

Additional Information

JIRA: CFT-661