Event ID: 28967 Watch file partition scan will be stopped for the following partition since 50 consecutive unsecured (not replicated or backed up) files/streams were found

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Article ID: 100045655

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Description

Error Message

Event ID: 28967 Watch file partition scan will be stopped for the following partition since 50 consecutive unsecured (not replicated or backed up) files/streams were found.

 
V-437-28967
 

Cause

This behavior has been observed when Enterprise Vault utilizes storage devices such as Hitachi that rely on replication as the backup method.

This issue is related to the frequency of the partition scan and the rate at which replication occurs on the storage device. If the partition scan frequency occurs faster than the replication rate then these warnings will likely be seen. For example, if the partition scan frequency is set to every 10 minutes, but the replication of the storage device is greater than 10 minutes, then the warning will occur.

(StorageFileWatch) <7012> EV:L CStreamerItemSecuredVerifier::CheckItem Information: Checked stream status for StoreIdentifier = [evroot/EB79CE4FE385C74783CC717D5898550E/2019/April/01/d10c0e95-783d-48a9-8df9-492d44d39b1a/22_01_33/00015] on VaultStoreIdentity = [1] PartitionIdentity = [1] PartitionName = [VS02Ptn3] Stream size = [11305] Safe = [0]

 
Note: The above StorageFileWatch snippet shows Enterprise Vault performing a verification check on an individual item. The returning response from the storage device is Safe = [0] (false) which indicates the item has not been replicated.
 
The partition scan frequency can be adjusted to significantly minimize the StorageFileWatch warnings. However, the warnings may still be seen during the clearing and setting up of backup mode or while Enterprise Vault services are restarted.
 

Resolution

Veritas recommends contacting the storage vendor and reviewing the storage device replication rate to ensure the storage device is replicating at optimal performance from the primary node to the secondary node.

 

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