Error Message

The following event  will be logged in the application event log when the task crashes

Type : Error
Date : 07/02/2019
Time : 04:08:47
Event : 1000
Source : Application Error
Category : Application Crashing Events
User : N/A
Computer : EV Server
Description:
Faulting application name: ArchiveTask.EXE, version: 12.4.0.1303, time stamp: 0x5bdb0299
Faulting module name: ntdll.dll, version: 10.0.14393.2608, time stamp: 0x5bd1345f
Exception code: 0xc0000374
Fault offset: 0x000d9741
Faulting process id: 0x3d98
Faulting application start time: 0x01d4be9ac46846e7
Faulting application path: C:\Program Files (x86)\Enterprise Vault\ArchiveTask.EXE
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: 18060c3f-0c16-4199-85e6-04c9ad2873cd

There may or may not be an associated event in the Enterprise Vault event log related to custom filtering

Type : Error
Date : 07/02/2019
Time : 18:29:09
Event : 45315
Source : Enterprise Vault
Category : Archive Task
User : N/A
Computer : EV Server
Description:
An error has occurred when adding a custom rule set.
This error may be caused by incorrect XML syntax.
Error: Catastrophic failure (0x8000ffff)

Internal References:
Error [0x8000ffff]
{CRuleSetMgr::AddItemToMap}

The loading and unloading of the custom rules resulted in memory corruption.

This issue is fixed in Enterprise Vault 12.4.2, which is available in the Download Center, please go to support.veritas.com to obtain this update