Event ID's 13360 and 13344 are seen during File System Archiving(FSA) stating 'Out of present range'
Article ID: 100045948
Updated On:
Description
Error Message
Event ID: 13360 An error was detected while accessing the Vault Database 'Provider=SQLOLEDB;Server=SQLServer.EV.local;Database=EVVSGDefault_1_1;Integrated Security=SSPI' (Internal reference: Unknown exception): |Description: |Out of present range.
Event ID: 13344 An error was detected while accessing the Vault Database 'Provider=SQLOLEDB;Server=SQLServer.EV.local;Database=EVVSGDefault_1_1;Integrated Security=SSPI' (Internal reference: CADODataAccess::AddInputParameter): | | Out of present range.
Cause
This issue is caused by a large number of alpha-numeric extensions being archived from the file server. This will cause a large number of new file types to be added to the table. Once the items exceed the 32,767 limit, no new extensions can be added.
Resolution
This issue is fixed in Enterprise Vault 12.4.2, which is available in the Download Center.
Workaround
Contact Veritas Support Services to validate the issue and acquire an updated SQL function to allow for items to be categorized more efficiently.
Issue/Introduction
Additional Information
