Some produced items appear blurry and larger than expected
Article ID: 100046253
Updated On:
Description
Error Message
N/A
Cause
When items are produced, if an embedded image is selected, that image will be blown up to full page size. If the image was very small, then it will appear blurred when viewed.
Resolution
This is expected behavior. Support recommendation is to either deselect the embedded images for production or simply zoom out on the resulting images to reduce how blurry they appear.
Issue/Introduction
Multiple files were selected for a production. This included parent emails, their attachments and their embeddings. After producing them, some of the images appear to be blurred and very large.
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