Enterprise Vault Policy Manager (EVPM) no longer works after upgrading to (EV) 12.3.

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Article ID: 100046291

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Updated On:

Description

Error Message

"Creating privileged MAPI session ...

Error: Unknown error 0x80131502 "

 

Cause

Code change after (EV) 12.1 may present a problem for certain environments. 

Resolution

Workaround: This issue can be worked around by using the 12.1 version of evpm.exe. Please call into support to obtain a copy of the 12.1 version of evpm.exe.

The issue has been addressed in Enterprise Vault 12.5.2.

Issue/Introduction

Enterprise Vault Policy Manager (EVPM) no longer works after upgrading to (EV) 12.3.

Additional Information

JIRA: CFT-2189