Unable to export archive to a PST file.
Article ID: 100046302
Updated On:
Description
Error Message
Event ID: 6609
Task Category: Migrator Server
Level: Error
Keywords: Classic
User: N/A
Computer: EV
Description:
PST file access error occurred
File: I:\User1\User1_Export_0001.pst
Account: evlocal\VSA
Supplementary Info: Error: 0x80070003. PST file doesn't exist or is not accessible, please check whether the valid file is provided.
Task Category: Migrator Server
Level: Error
Keywords: Classic
User: N/A
Computer: EV
Description:
PST file access error occurred
File: I:\User1\User1_Export_0001.pst
Account: evlocal\VSA
Supplementary Info: Error: 0x80070003. PST file doesn't exist or is not accessible, please check whether the valid file is provided.
Event ID: 6769
Task Category: Migrator Server
Level: Warning
Keywords: Classic
User: N/A
Computer: EV
Description:
Export Archive Report
Export status: Incomplete
Task Category: Migrator Server
Level: Warning
Keywords: Classic
User: N/A
Computer: EV
Description:
Export Archive Report
Export status: Incomplete
Processing aborted due to an unrecoverable error.
Job Id: Exp3_20190913005508
Archive name: User1
Vault Id: XXX
Job Id: Exp3_20190913005508
Archive name: User1
Vault Id: XXX
Also noted following pop-up when selecting the drive.
You have selected one or more archives that are managed by a remote storage service. The path you enter here must be valid on the remote computer. See the help from more information.
Are you sure you want to continue?
Cause
Vault Service Account (VSA) does not have access to the drive where the archive is being exported to.
Resolution
Provide explicit permission to the VSA account on the drive i.e. Right-click on the Targeted drive and click Properties.
Select Security and add VSA to the list and make sure it has full access to it.
Issue/Introduction
When exporting the archive to a PST/ZIP on SAN drive, it fails immediately and we see the following error.
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