Fails to create Collection Sets with: Unknown column 't_exchange_fileset_xxx.ARCHIVE_ID' in 'field list', after upgrading.

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Article ID: 100046530

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Updated On:

Description

Error Message

 [#71000] Admin Services Error : Unexcepted error while processing segment items - Unknown column 't_exchange_fileset_23769.ARCHIVE_ID' in 'field list'

Cause

Newer versions of the product added a new column (Archive_ID) in tables within the Collection_Rslt database.  This new column is required when generating new collection sets.

Resolution

Execute a new EV Discovery.
If the Enterprise Vault module is not installed, please contact Veritas Technical Support for assistance.
 

Issue/Introduction

When customer attempts to create a Collection Set an error is generated that column Archive_ID is unknown. When creating a Collection Set using only Collection Tasks that were run after the upgrade are successful.

Additional Information

JIRA: CFT-2243