PSTs are processed but no documents are indexed.

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Article ID: 100046608

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Updated On:

Description

Error Message

N/A

Cause

The esaPstCrawlerService is hung or stopped.

Resolution

Restart the eDP services or the esaPstCrawlerService (See Figure 4).
Figure 4



In order to correct the issue, execute 'Start processing source without discovery' (See Figure 5).
Figure 5

 

Issue/Introduction

After processing a series of PSTs, no documents are ingested (See Figures 1, 2 and 3)
Figure 1



Figure 2



Figure 3