Changing the Enterprise Vault (EV) Site to use SSL causes EV Search to only allow save option when viewing an item.

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Article ID: 100046644

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Updated On:

Description

Error Message

Cause

There are security settings in Internet Explorer for encrypted files. This is set to only allow saves for encrypted files.  So when switching to SSL, it is now encrypted and thus changed.

Resolution

Change the setting for "Do not save encrypted pages to disk" under Security of the Advanced tab of the Internet options in Internet Explorer.

Issue/Introduction

Changing Enterprise Vault (EV) Site to use SSL causes EV Search to only allow save option when viewing an item. The option to download will not open the file.