Error Message

Event ID: 41293
Task Category: (132)
Level: Error
Keywords: Classic
User: N/A
Computer: evserver.local
Description:
An unexpected error has occurred.

Error Summary: Indexing Service start up error
Error Details: Unable to cast COM object of type 'KVS.EnterpriseVault.Interop.DirectoryConnectionObjectClass' to interface type 'KVS.EnterpriseVault.Interop.IDirectoryAdminV82'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{0FA591CB-F21D-4C79-A626-88852397CE2B}' failed due to the following error: Bad variable type. (Exception from HRESULT: 0x80020008 (DISP_E_BADVARTYPE)).

Dtrace for Index Admin Service shows

376 13:06:44.456 [6756] (EVIndexAdminService) <7944> EV-L {IVMetadataSync} Resetting IVSyncNeeded flag for computer [evserver1].
377 13:06:44.471 [6756] (EVIndexAdminService) <7944> EV~E |Event ID: 41293 An unexpected error has occurred.|Error Summary: Indexing Service start up error |Error Details: Unable to cast COM object of type 'KVS.EnterpriseVault.Interop.DirectoryConnectionObjectClass' to interface type 'KVS.EnterpriseVault.Interop.IDirectoryAdminV82'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{0FA591CB-F21D-4C79-A626-88852397CE2B}' failed due to the following error: Bad variable type. (Exception from HRESULT: 0x80020008 (DISP_E_BADVARTYPE)). |Reference: ServiceBaseEx::Run |Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)| at KVS.EnterpriseVault.Interop.DirectoryConnectionObjectClass.SetIVSyncNeededFlag(String ComputerNetBiosName, Int32 IVSyncNeeded)| at Symantec.EnterpriseVault.Indexing.Admin.IVMetadataSync.PerformSync(String metadataPath, Boolean isCompleteSync)| at Symantec.EnterpriseVault.Indexing.Admin.IndexingEngineMonitor.PerformIVMetadataSynchronization(IndexAdminService indexAdminservice)| at Symantec.EnterpriseVault.Indexing.Admin.IndexAdminService.OnPerformStartup(Boolean HotRestart)| at KVS.EnterpriseVault.Common.ServiceBaseEx.Run()
378 13:06:44.471 [6756] (EVIndexAdminService) <7944> EV-H {ServiceBaseEx.Run} Unable to cast COM object of type 'KVS.EnterpriseVault.Interop.DirectoryConnectionObjectClass' to interface type 'KVS.EnterpriseVault.Interop.IDirectoryAdminV82'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{0FA591CB-F21D-4C79-A626-88852397CE2B}' failed due to the following error: Bad variable type. (Exception from HRESULT: 0x80020008 (DISP_E_BADVARTYPE))

Potential corruption of the Enterprise Vault binaries post upgrade.

Re-Install Enterprise Vault Binaries as per article 100025472

Indexing service fails to start and throws an error event: 41293 after EV Server upgrade