Domino Collection Task fails with: Notes error: File does not exist

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Article ID: 100046929

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Updated On:

Description

Error Message

<< Job Status Log >>
12/19/2019 14:47:28 Started collecting mailbox=veritas/vtest-tmp/source/vtestacct
12/19/2019 14:47:28 Ended collecting mailbox=veritas/vtest-tmp/source/vtestacct, Status=Failure
12/19/2019 14:47:38 Collection job info: TaskRunID: 0.34.6.1234 Task ID: 0.27.6.1234 Message: Failed: [#422284] The collection agent reported a failure - check the logs for more detail

<< icp-remoteicpjob >>
2019-12-20 11:00:05,589 INFO  [DominoCollection] (51560:veritas/vtest-tmp/source/vtestacct) Trying to connect to remote Domino server
2019-12-20 11:00:05,590 ERROR [adapter] (51560:veritas/vtest-tmp/source/vtestacct) Error in SECKFMSwitchToIDFile() when trying to switch to id file: \\clearwellServer\C$\Users\sourceAcct\AppData\Local\Lotus\Notes\Data\sourceAcct.id\, Notes error: File does not exist

 

Cause

The path selected to locate the source account ID file does not exist or the id file is not present.

 

Resolution

Locate the correct path to the ID file and update the information under the System > Directories and Servers > Lotus Domino > ID File: path. (See Figure 1)


Figure 1

 

Issue/Introduction

Every Domino Collection task fails with 'Notes error: File does not exist'. No items are collected.