The 'Tracking Changes' Balloon information, in a Word document, is not being displayed correctly in version 9 and above.

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Article ID: 100047403

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Updated On:

Description

Error Message

N/A

 

Cause

In version 9, the Muhimbi 'Revisions And Comments Display Mode' and the 'Revisions And Comments Markup Mode' settings are hard-coded.

 

Resolution

In version 9.5.1 and 10,  the user will have the ability to modify both settings to their users preference.
Note: The setting is for all cases and cannot be set on a per case basis.
Note: The value is not cases-sensitive and does not require a restart of the eDP services.


ESA Property:  esa.Muhimbi.RevisionsAndCommentsDisplayMode
Values that can be accepted:
  FINAL_SHOWING_MARKUP         
  FINAL                        
  ORIGINAL_SHOWING_MARKUP        
  ORIGINAL  

(With "FinalShowingMarkup" being the default if the property is not set)

 

ESA Property:  esa.Muhimbi.RevisionsAndCommentsMarkupMode
Values that can be accepted:
  INLINE
  BALLOON
  MIXED

(With "MIXED" being the default if the property is not set)


Previously 'native reviewed' items are cached and will display the in the manner the documents were first created.  In order to view the documents with any new settings, the Muhimbi cache will need to be cleared.
Clearing Muhimbi cache will clear by case and not by document.

To clear Muhimbi Cache:
Navigate to the Case > Processing > Imaging & rendering >
Expand Image Status Tags > Select Imaged > (bottom right corner) select Delete Native Image
s.

 

 

Issue/Introduction

Previous to version 9, all of the Editors Balloon information was displayed by default. After upgrading to Version 9, limited Balloon information is displayed. Figure 1 is an example of the editor notes after the resolution is in place.

Figure 1

Additional Information

JIRA: CFT-2487 JIRA: CFT-2669