Large items are being truncated during the indexing process preventing more than 100 MB of data to be indexed
Article ID: 100047628
Updated On:
Description
Error Message
Depending on the version of Enterprise Vault an error such as the following might be seen in the ItemAdditionStatuslog table within the vault store database.
errorcode 13. "log-msg- id:CONVERTER_TOO_LARGE log-msg:
The data node has [256416323] bytes and is larger than the maximum allowed [200000000]."
A Dtrace of EVIndexVolumesProcessor would should the below error code:
(EVIndexVolumesProcessor)
{StatusList}
Returning all [1] item actions from the status list. The highest acknowledged item action before the first pending is [Item SN:'29928' - Action SN:'29928' - Status:'Success' - *Error Code:'13'* - DataReader:''].
Cause
Due to indexing engine constraints
Resolution
Veritas has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.
There are currently no plans to address this issue by way of a cumulative hotfix or service pack in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time, but is not scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. For information on how to contact Veritas Sales, please see http://www.Veritas.com
Issue/Introduction
Additional Information
