Error Message

• EVENT ID: 41315
  • Warning: A search failed with error "The search did not complete in the required time.".
  • Warning: A search failed with error "The indexing engine could not load the index".
• EVENT ID: 41329
  • Index volume is marked as failed.
• EVENT ID: 41352
  • The processing of the Index Volume has stopped following errors.

V-437-41315

V-437-41329

V-437-41352

A Dtrace of the w3wp process will show the following: 

[260248]   (w3wp)  <245640>    EV:L    IndexQueryServerRequest: WaitForSingleObject returned 258.
[260248]   (w3wp)  <245640>    EV:H    CIndexQueryServerSearch::Search2. Timed out waiting for response.
[260248]   (w3wp)  <245640>    EV:L    WinHttpRequest::Shutdown entry. Closing Winhttp handle
[260248]   (w3wp)  <245640>    EV:L    WinHttpHandle: Closing handle.
[260248]   (w3wp)  <245640>    EV:L    WinHttpRequest::Shutdown. Handle closed.  Waiting for callbacks to complete.
[260248]   (w3wp)  <245640>    EV:L    WinHttpRequest::WaitForCallbacksFromWinHttpToFinish entry. Max wait = 60000ms
[260248]   (w3wp)  <147508>    EV:L    WinHttpRequest::Callback from WinHttp. Code=0x10, context=0x61EEE454
[260248]   (w3wp)  <245640>    EV:L    WinHttpRequest::WaitForCallbacksFromWinHttpToFinish. Not finished, so waiting another 20ms
[260248]   (w3wp)  <147508>    EV:L    WinHttpRequest::Callback from WinHttp. Code=0x20, context=0x61EEE454
[260248]   (w3wp)  <147508>    EV:L    WinHttpRequest::Callback from WinHttp. Code=0x200000, context=0x61EEE454
[260248]   (w3wp)  <147508>    EV:H    WinHttpRequest::OnCallback. WINHTTP_CALLBACK_STATUS_REQUEST_ERROR.
[260248]   (w3wp)  <147508>    EV:H    WinHttpRequest::OnCallback. WINHTTP_CALLBACK_STATUS_REQUEST_ERROR - Result=5, Error=12017|
[260248]   (w3wp)  <147508>    EV:H    WinHttpRequest::OnCallback exit. ERROR HR=0x8001011f.
[260248]   (w3wp)  <147508>    EV:M    WinHttpRequest::Callback from WinHttp. pRequest->OnCallback failed with HR=0x8001011f. Calling pRequest->OnResponseComplete.
[260248]   (w3wp)  <147508>    EV:M    IndexQueryServerRequest: OnResponseComplete - HR=This operation returned because the timeout period expired.  (0x8001011f)

The EV server has been configured as a Proxy Server

Determine if the server has a proxy configured using the following command: 

netsh winhttp show proxy

To resolve the issue perform one of the following steps:

1. Remove the proxy server via the command:   netsh winhttp reset proxy
2. Add the EV server to the bypass list as documented in the following article:

https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc731131(v=ws.10)?redirectedfrom=MSDN