After upgrading, the Legal Hold Notices are missing the Confirmation Page link

book

Article ID: 100047815

calendar_today

Updated On:

Description

Error Message

N/A
 

Cause

The Footer Information is not transferred to the existing Legal Hold Notices, during the upgrade process

Resolution

Workaround:
Copy the Global Legal Hold Settings, Footer information.  Add that information to each of the individual Legal Hold settings.


Global Legal Hold Settings:


 

Legal Hold Settings:  Select the Legal Hold link.  When the new page is displayed, select Settings. and paste in the information.



There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.  However, the issue has been addressed in the revision of the product specified at the end of this article. 
 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.


This issue is resolved by upgrading to version 9.5.1 or higher.
 

 

 

Issue/Introduction

After upgrading to Version 9.1.1 or higher, all existing Legal Hold notices have blank Footer fields. All newly created Legal Holds contain the Footer information from the Global Legal Hold Settings.

Additional Information

JIRA: CFT-2887