Error Message

Log Name:      Veritas Enterprise Vault
Source:        Enterprise Vault 
Event ID:      41352
Task Category: Index Volumes Processor
Level:         Error
Computer:      EVSERVER.EV.LOCAL
Description:
The processing of the Index Volume has stopped following errors.

Archive name: Journal
Task:
Index Volume ID: 2B0RN0tBB1F672741856232DD051CC0BC1110000EVSERVER_123
Reason:
Error Type: NonCritical

Description: Request terminated prematurely. Inner exception: The exception [xml-unset-var-error] was thrown. 
v-437-41352

A Dtrace on the EVIndexVolumesProcessor process will show the following: 

(EVIndexVolumesProcessor)    <812>    EV-H    {VelocityIndex} Exception: Request terminated prematurely. Info:Could not submit data to index [2B0RN0tBB1F672741856232DD051CC0BC_123] Diag: Type:Symantec.EnterpriseVault.Indexing.ContentSource.IntermittentIndexingErrorException ST:   at Symantec.EnterpriseVault.Indexing.IndexingEngine.VelocityProxy.Enqueue(CollectionBrokerEnqueueXml collectionBrokerEnqueueXml)|   at Symantec.EnterpriseVault.Indexing.IndexingEngine.VelocityIndex.SendEnqueueRequestToVelocity(CollectionBrokerEnqueueXml enqueueXml, ICollection`1 batch, IIndexVolumeIdentifier indexVolumeID)|   at Symantec.EnterpriseVault.Indexing.IndexingEngine.VelocityIndex.DoFlush(ICollection`1 batch, IIndexVolumeIdentifier indexVolumeID, String parentThreadName) Inner:System.ServiceModel.FaultException`1[System.String]: The exception [xml-unset-var-error] was thrown. (Fault Detail is equal to Cannot get value of result: declared but not set to anything in scope  ).

This issue looks to be caused by corruption within the indexing engine due to a drive space issue occurring on an index location.  

To resolve this issue perform the following:

• Resolve the disk space issue by ensuring there is plenty of space for open index locations. 
• If IIS and the Indexing Service has been restarted after adding space and the issue is still occurring proceed to the next step.
• Reset the indexing engine per article 100037911 referenced in the Related articles section.