Event ID 6578 when attempting to delete an archive.

book

Article ID: 100047985

calendar_today

Updated On:

Description

Error Message

The dtrace will show the following:

(StorageDelete) EV~E Event ID:6578 Error occurred | |Description: Could not load vault entry from in-memory cache of archive and folder information. |Reason : Not enough storage is available to process this command. (0x80070008) |Internal Reference: CVaultStorePartitionCache::LoadEntry/ReadEntry |

 

Cause

This issue can be caused by a corrupted or inaccessible SQL View named "view_VSEntry_VSGroup_OpenPartition"

 

Resolution

It may be possible to correct the problems with the view by changing the status of partition in the Vault Admin Console for either Closed to Open or changing it from Open to Closed. 

If this action does not resolve the issue please call into Enterprise Vault Support.

Issue/Introduction

One or more archives that are marked for deletion will show no indication of deletion progress and will show Event ID 6578.